Privacy Policy

Last Updated: July 7, 2025

Welcome to Twisted Thistle Fine Art, LLC (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services. Please read this policy carefully.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

a) Personal Data:

Personally identifiable information, such as your name, shipping address, billing address, email address, and telephone number, that you voluntarily give to us when you create an account, place an order, or contact us.

b) Derivative Data:

Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site.

c) Financial Data:

We do not collect or store any credit card or banking information. All payments are processed through a third-party payment processor, PayPal. When you make a purchase, you will be directed to PayPal’s website. We encourage you to review PayPal’s privacy policy and contact them directly for responses to your questions.

d) Account Data:

If you create an account on our website, we collect information related to your user profile, including your username, password, and order history.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account.

• Process your orders and payments.

• Fulfill and manage purchases, orders, payments, and other transactions related to the website, including the shipping of physical art and prints and providing access to digital products like webinars and video courses.

• Communicate with you regarding your account or orders.

• Email you with updates, newsletters, or information about our products and services, with the option to opt out at any time.

• Monitor and analyze usage and trends to improve your experience with the website.

• Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may share information we have collected about you in certain situations:

• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (PayPal), order fulfillment, shipping, and email delivery.

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. All traffic on our website is encrypted using Secure Sockets Layer (SSL) technology, provided through Hostinger and Certbot. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Rights Regarding Your Information

You have the right at any time to:

• Access, review, or update the information in your account by logging into your account settings.

• Request that we delete your account and personal data.

• Opt out of receiving future email communications from us by following the unsubscribe link in our emails.

To exercise these rights, please contact us using the contact information provided below.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us immediately.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed of our updates.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Twisted Thistle Fine Art, LLC

roberta.heath@twistedthistle.art

Have questions? Contact us!